Terms and Conditions
By accessing this website you agree to be bound by the terms and conditions, as they may be modified at any time. Please also read our Privacy Policy Statement regarding personal information provided by you.
Product Availability
We feature products on our website that have been carefully selected for online shopping. Once an item is sold out it will be taken off the website at the earliest opportunity and may not be available again.
Payment Policy
For commercial orders, we can accept pre-arranged payment such as invoicing. For retail customers, we accept credit card payment using Visa and Master credit cards and also direct credit to our bank account.
Delivery
Delivery is provided within Malaysia ONLY. We deliver to homes and offices but not P.O.Box address. We deliver your order via our delivery team or through CITY-LINK EXPRESS (M) SDN BHD.
Our delivery team will dispatch products to you within 7 business days following the day upon acceptance of your order.
The standard delivery schedule shall be as below:
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Return and Exchange Policy
We take great pride in ensuring our products are of great quality and condition. You may contact our Customer Service Department within 3 business days in the following cases:
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We will deliver and exchange the items at our own cost, provided it is returned in their original condition and unused, however all defective product(s) are subject to inspection. Return / exchange will not be accepted other than those stated above. |
Customer Support
You may email our Customer Service Department, if you have any queries or encounter problem during the online shopping with us.